Refund and Returns Policy

Definitions & key Terms:

To help explain things as clearly as possible in this return and refund policy everytime any of these terms are referenced are strictly defined as company when this policy mentions company we us our it refers to skinpro.pk customer
Customer refers to the company organization or person that signed up to use the service to manage your relationships with your consumers or service users
device and internet-connected devices such as phone tablet computers or any other device that can be used to visit and use the services

refers to the service provided by skinpro as described in the relative terms if available and on this platform

you are a person or entity that is registered with skin produced the services
Shipping:

Skinpro is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.

Return & Refund Policy:

Thanks for shopping at skinpro. We appreciate the fact that you like to buy the stuff we sell. we also want to make sure you have a rewarding experience while exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Skinpro. you agree to the terms set forth below along with Skinpro’s privacy policy.
If there’s something wrong with the product you bought, or if you are unhappy with it, you’ll not be able to issue a refund for your item.

Refunds

We at skinpro commit ourselves to serve our customers with the best products every single product that you choose is thoroughly inspected checked for defects and packaged with utmost care we do this to ensure that you fall in love with our products sadly there are times when we may not have the products that you choose in-stock or May face some issues with our inventory and quality check in some cases we may have to cancel your order you will be in intimate about it in an advance so that you don’t have to worry unnecessarily about your order.

If you have purchased via online payment not cash on delivery then you will be refunded once our team confirmed your request
We carry out quality check before processing the ordered items we Take utmost care while packing the product at the same time we ensure that the packaging is good such that the items won’t get damaged during transit Please note that skinpro is not liable for damages that are caused to the item during transit or transportation.

We do not allow our returns on sold products online
we do not accept return goods, as we believe that customer should get the best quality products
refunds are not given for any purchases made online
we do not encourage exchanges of our products
we do not engage in reselling use products and discourage the same because we cannot ensure the best quality products for our customers

Product availability and limitations

Given the popularity and supply constraints of some of our products, skinpro may have to limit the number of products available for purchase trust us we are arranging them as fast as we can skinpro reserves the right to change quantities available for purchase at any time we are even after you place an order for the more there may be occasions when skinpro confirms your order but subsequently Learns that it cannot supply the ordered product, in that case, we cannot supply a product you ordered skinpro will cancel the order and refund your purchase price in full.

Your consent

By using our platform registering an account for making a purchase you hereby consent to our return and refund policy and agree to its terms

Changes to our return and refund policy

Should we update amend or make any changes to this document so that they accurately reflect our services and policies unless otherwise required by law those changes will be prominently posted here then if you continue to use this service you will be bound by the updated return and refund policy if you do not want to agree to this or any updated return and refund policy you can delete your account

Contact us

If for any reason you are not completely satisfied with any good or service that we provide don’t hesitate to contact us and we will discuss any of the issues you are going through with our product or service.

Via Email: skinpro.pk@gmail.com
Via Phone: +92 305 411 00 69